Baja Rehab

As a family member of someone who was here I have extensive experience with the serious mistreatment by staff of both my family member and how staff responded to us during our family member's lockdown. Repeated attempts to talk to my brother were denied after the initial month. Finally after 3 months I was able to talk with my brother and then after his "therapist" promised we could have weekly calls my messages stopped being returned. We were repeatedly not given basic information about his condition despite requests. This included information about how his detox was going and other issues. My brother had a serious medical issue prior to going in and we thought that it was going to be taken into consideration as a medical facility but it was not. The staff suggested expensive tests which we agreed to, but then we had to fight to get the results. When we did finally get the test results it turned out they did standard tests that were not at all what we agreed upon or he needed for his condition. Despite written requests no accommodations were made for him given his medical condition which resulted in a worsening of his health. After his release we found out that he was abused and the facility operates like a prison. There was ZERO family therapy. ZERO. We were told lie after lie while believing our family member was being cared for and simultaneously estranged from him. I would not recommend Baja Rehab to anyone and our whole family has been traumatized by our experience.

This place is a scam in every way. The website shows pictures of random places that are not the razor wire enclosure of a filthy lot. They have only been open a few years and it's doubtful if the staff is sober. Not for very long if they are. It's a fear based system based on cigarette privileges. The food is awful. The place is a prison and purely a financial grab. DON'T GO THERE!!!!

My brother in law went here and we are devastated that we decided to place him here. At first we felt hope and relief to have found this place, and in the beginning they do a good job of selling you on that. But the reality is truly horrific. They presented themselves as a medical facility which they are not. After the initial intake they gave us almost zero information and limited contact for months telling us stories that we now know were made up. Although we may never know if all the horror stories we heard after our family member was released are true, we do know for a fact that our experiences as family members were that we were dismissed, lied to and we were given little updates or information. This place is not a rehab and they don't do any therapy. They don't have the patients best intentions and I am not even sure that the staff is licensed based on the care of our client. We need to find a way now to forgive ourselves for putting our family member in such a vulnerable position.

I am beginning to wonder if some of these reviews are fake because our experience was so different. Our family member came out completely traumatized telling stories about being handcuffed to a bed all night, and other horrible stories about staff abuse. What we do know is that we were never told about the work camp some of the patients are forced to go to which sounds like a prison detail — they say they use this for motivation when someone acts out — but this is not shared in advance with family members and we only found out after months no contact with our family member. There was ZERO family therapy the entire time our family member was there. In doing research on the staff now, we are realizing that the "therapist" assigned is not even on the website and may not have been licensed. Be VERY careful about placing someone here because you are subjecting them to extreme situation and they are not being truthful with you about what to expect.

Don't trust these places while they will keep you from drugs it's run like a strict boot camp / prison same with cida Mexicali and all the cidas.

HORRIBLE SERVICE

I do not recommend Baja Rehab at all. As a business owner myself, I clearly understood from just a week of being there that this facility is strictly a business operation that prioritizes profit over patient care. They hire salesmen to market their services to wealthy families, and the actual well-being of the patients seems to be an afterthought. The facility is severely understaffed, continuously admits new patients despite the lack of care, and I witnessed several shady practices. Additionally, I paid for two months of treatment but left after just one week and have not received any partial refund. The facility is heavily misrepresented online. It took a month and a half just to get my $250 back that was for the "store" that we never had access to despite being told we would. Similar to a prison setup. Overall, I strongly advise against choosing this facility. Your loved ones will be neglected and you will be told by staff that you need to spend more money to keep them there longer.

My brother came here for 7 months…he had a 22-year-old for a therapist. They gave him no exit plan and he relapsed as soon as he left. DONT BRING YOUR CHILD HERE!!!!!!!!!!!!!!!!!!!!!!

DO NOT GO TO BAJA REHAB!!!! They hire predators, abuse patients, consistently run out of psych meds, put troubled patients in Anexos, lie to families, and the list goes on. I am a former patient and employee. I was there over 6 months. Honestly it's just a matter of time before someone actually dies there. This place is very new and poorly run. Save yourself the trauma and go somewhere else.

Omg i just called this place. They want to charge $6,000 for a month. Wow. That way too expensive. Plus your place have very bad reviews. Very bad customer service. Please do not call this people. Never call.